SHOPPERS are calling for a full review of the traffic flow system for the single entrance and exit at Scarborough’s busy retail park.
The calls follow increasing problems with congestion and tailbacks as vehicles funnel in and out of the site from Seamer Road.
Motorists have told the Evening News about difficulties at the site, which is home to major stores such as B&Q, Halfords, Magnet and Pets at Home.
More customers have been visiting the park since homeware store Dunelm Mill opened in February. And now there are fears that when Next at Home and Brantano footwear open later this year, the traffic will hit deadlock – and hold up traffic even more on the main road.
Queues have become a regular feature at the traffic lights and mini roundabout at the entrance – especially at weekends and on Bank Holidays.
Chef Alex Grant, 27, of Albemarle Crescent, said: “It’s got worse recently. I’ve never seen people queuing so much.
“I tend to come down after six when it’s quieter. It would make sense to have an exit at the other end.”
Taxi driver Peter Walker, 58, of Victoria Road, said: “Congestion has doubled since the traffic lights went up.
“I use the park quite a bit, but if I’m picking up passengers I try to avoid coming past here.”
Retired shopkeeper Shirley Hobson, 71, of Louth, Lincolnshire, uses the park when she visits Scarborough. She said: “The entrance is a bit awkward – I think they should have two entrances. It can be quite bad and maybe needs a rethink.”
Joiner John Streets, 58, of Throxenby Lane, said: “In general I just try to avoid Seamer Road altogether.”Pickering resident Douglas Brearley, 50, said: “The access is rubbish – sometimes getting in and out of here is horrendous.
“I’ve been stuck in a queue many a time. As soon as the weekend comes you might as well forget it.
“It would be a great idea to have another exit.”
The traffic situation is also having a knock-on effect at nearby kitchen store Magnet, where some drivers have been using the car park as a “rat run”.
Branch manager Phil Newton said: “We’ve had to look at getting some slowing-down procedures in place, as people are coming along here to get to the petrol station instead of waiting in a traffic jam.
“There have always been issues with this road, but when Dunelm Mill opened I heard the traffic was chaos.
“I think the park does need a separate entrance and exit. I think when Next opens there will be massive problems.”
One suggestionn was to have separate entrances and exits.
The Evening News tried to contact CBRE Investors, who manage the letting of the park on behalf of a UK pension fund, to ask if there were any plans to change the access or create another exit. No-one was available for comment yesterday.