Dial a Ride’s ‘fare freeze’ decision

Dial a Ride feature.Tim Lawson and Julie Banks run proceedings.Picture Richard Ponter 123033a.
Dial a Ride feature.Tim Lawson and Julie Banks run proceedings.Picture Richard Ponter 123033a.
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A Scarborough charity has taken the decision not to increase its fare price for customers despite rising running costs.

Scarborough Dial a Ride, based at Londesborough Road Business Park, has experienced increasing costs - particularly for fuel - but trustees felt that they could not pass this on to service users.

Julie Banks, manager, explained: “We are very conscious that despite costs going up, the people that use the service are not getting any increase in income.

“We’ve noticed that people aren’t going shopping as often and they’re not going to the hairdressers as often as they used to. But more people are going to daycare and they need a way of getting there.

“All the things that we’ve noticed have impacted on our decision. We want to encourage more people to use us, not put people off by increasing fares.”

Dial a Ride trustees review fares at this time every year and any increases normally come into force on June 1. In the past they have taken the decision to put fares up, by only by around 10p.

The charity, which helps people get out and about, is an option for people who struggle to use public transport, but can’t afford a taxi.

Examples of a typical fare are £6.10 for a return journey from Burniston into town, or from town to Morrisons and back.

Julie said: “We do a customer survey each year and people said they think our fares are about right.”

People can try the service for free with a no-cost first journey. Call (01723) 354434.

An information event is being held about the service at Ayton Library on June 7, from 10am to 1pm.