Council apologises for hygiene ratings error

One of the black and green rating signs that can be spotted in takeaways, cafes and restaurants.
One of the black and green rating signs that can be spotted in takeaways, cafes and restaurants.
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Scarborough Council has apologised after a handful of food hygiene ratings were printed incorrectly in the Scarborough News due to an online blunder.

The authority blamed an “administrative error” when five out-of-date food business inspection scores, which appeared on the Food Standards Agency website, were published in this week’s edition.

It has now taken measures to prevent the error from happening again.

A council spokesman said: “It has been brought to our attention that a handful of the approximately 1,500 ratings were out of date at the time of publication.

“Under the scheme, food businesses can apply to have their premises re-rated when they have completed improvements. Following a further inspection a new rating can be awarded to reflect the current standards and the Food Standards Agency website updated to reflect the change.

“It has become apparent that due to an administrative error the ratings shown on the website for five food businesses in the borough were the original scores and had not been updated.”

The premises concerned and their correct ratings are:

Staircase Cafe, 5a Golden Lion Bank Whitby - rating 5 (was incorrectly listed as 1)

Pinocchios, YMCA St Thomas Street, Scarborough - rating 5 (was incorrectly listed as 1)

Olivers Mount Restaurant, Olivers Mount, Scarborough - rating 5 (was incorrectly listed as 4)

Tea Kiosk, Lifeboat Steps Slipway, Foreshore Road, Scarborough - rating 4 (was incorrectly listed as 1)

Brooklands Hotel, 7-11 Esplanade Gardens, Scarborough - rating 3 (was incorrectly listed as 1)

Steve Pogson, the council’s health and community safety manager added: “We would like to apologise to these businesses for this error and for any inconvenience caused.

“We will be contacting all of them today to advise them of the error and tell them that the website will be updated today with the correct ratings.

“We have now completely reviewed our systems to ensure this cannot happen again.”

For the full list of scores in the borough visit http://ratings.food.gov.uk/