Making patients feel more at home

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An initiative to improve people’s hospital stay - which started as a Twitter campaign - has been adopted by healthcare staff in Scarborough. The #Hello My Name Is campaign, which encourages staff to introduce themselves to patients and tell them their name, is now being rolled out on Graham ward at Scarborough Hospital. The Twitter campaign was started by Dr Kate Granger, a terminally ill doctor, who became frustrated with the number of healthcare staff who failed to introduce themselves when she was an inpatient.

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