Yorkshire Bank unveils revamp at town branch

Branch Manager Theresa Craggs with Yorkshire Bank Scarborough team.
Branch Manager Theresa Craggs with Yorkshire Bank Scarborough team.
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Yorkshire Bank has unveiled its newly upgraded branch in Scarborough.

The improvements to the branch at Huntriss Row, are part of a £45 million investment programme by the Bank to upgrade facilities to meet changing customer needs.

Manager Theresa Craggs and Penny Campbell from St Catherine's Hospice with the Scarborough branch team.

Manager Theresa Craggs and Penny Campbell from St Catherine's Hospice with the Scarborough branch team.

The programme includes a UK-wide programme of branch relocations and refits plus improved and new mobile and internet banking services.

The branch has undergone a redesign and now houses an open plan banking hall, three counter positions, two open consultation rooms and three private interview rooms.

Theresa Craggs, branch manager, said: “We are delighted with our newly formatted branch. While customers expect us to deliver flawless service, we also want them to have an enjoyable place to do their banking.”

Steve Fletcher, director, retail banking, said: “This is a fantastic new format branch in Scarborough and we’re looking forward to continuing to serve the local community.”

The branch is open from 9.15 to 4.30pm Monday to Friday.