NHS facility - Walk-in centre: more like a hike-in centre

Re the re-siting of the NHS “walk in centre” from York Place to the side of Scarborough Hospital A&E department.

This action shows a spectacular lack of insight into who uses the service, how they accessed the service, who they were, and what their needs are.

Firstly the authorities have re-defined the term “walk in”, it should now be called, I would suggest the “hike in centre”, what percentage of the population of Scarborough can be reasonably expected to “walk in” to the Scarborough Hospital site? I would struggle to think of a worse site to put a facility for universal use by the people of Scarborough.

Given the lack of access to the site on foot, and taking into consideration the scandalously inadequate bus service serving the site, what the authority are in effect saying is unless you have a car, or as a minimum the use of some body else’s car, or can afford the taxi fare, then this facility is out of bounds to you, which amounts to a criminally divisive attitude, by the very people charged with responsibility for the health care of us all, but unfortunately symptomatic of the thinking of the authority regarding the availability of many aspects of necessary health care to the people of Scarborough.

On the few occasions I have needed to access the excellent service provided by the York Place Walk In Centre, I found it efficient, and always busy, busy with who, usually young people, mostly young women, many with prams and pushchairs, and without being rude to them, many of them appeared to be from the least affluent, and most vulnerable groups in local society, in short the very people most needing the service.

How do the authority propose that people from this economic group access the new site at Scarborough Hospital, the answer is they won’t, they have been disqualified. The necessary cut in the cost of the service will be achieved by denying it to most of its former users who need/needed it the most.

We are experiencing exactly the same situation with the out sourcing of many of the local heath service needs to both Bridlington and York, often offering appointment times which make access by public transport services impossible, not to mention the cost. This means again that to access the services, you need personal transport, especially as the instructional literature supplied with your appointment letter states that you must arrange your own transport, as hospital transport is not available.

I happen to be in the lucky position of being a car owner, who can drive me and mine to any hospital appointment with minimal inconvenience, but what of others less fortunate?

Is this what is meant by “a health service free at the point of delivery for all”, it is, if you are able and afford to get to the point of delivery.

Mr F Dore

Maple Drive

Scarborough