IN REPLY to the letter from Mr Johnstone, I have some good news.
We have been carefully monitoring customer comments about the surface water gully described in your letter and have already issued instructions to the main contactor, which will lead to a change.
This may not happen on site immediately, but there will not be long to wait before this situation has been improved.
In the meantime, I thank you for your continued loyalty and support of Proudfoot, Newby, your local store whose personnel try their very best to serve your community.
Ian A Proudfoot
Joint Managing Director
Eastfield Business Park