SAINT Catherine’s Hospice is very much at the heart of the community and putting the people first is a priority of the charity’s agenda.
Chairman Ian Westmoreland shares his thoughts on how the hospice is raising standards despite difficult times.
THERE is much talk at the moment about moving to “The Big Society” but I think that the hospice already epitomises many of the tenants The Big Society is trying to portray.
Saint Catherine’s has always, and continues to receive, fantastic support from the community that we serve.
That support is both financial and by way of service from our loyal band of volunteers who do all manner of work, without which we could not provide the level of care that we do.
We have 700 such volunteers giving of their time and skills and the tremendous support from the community raises 82 pence, of every pound we need to care for patients and their families.
There is always talk of too many regulations and too much bureaucracy yet it seems to increase year on year bringing an increased workload for our senior managers and their staff.
Despite the additional workload, we continue to provide care which is second to none for our patients and their families as evidenced from patient and family feedback.
We are continually looking at improving efficiency; saving money when we can and looking at new ways of raising extra income.
We have recently introduced gift aid in our shops which, when we have paid for the start up costs, should generate in the region of £50,000 each year.
2011/12 will be a challenging time with all the changes that lie ahead, but I am confident that, with your continued support, Saint Catherine’s will go from strength to strength.