Manager wins top award for staff

Honda national award
Honda national award

THE manager of a Scarborough car dealership has been presented with a national award as his show room is ranked second in the country for customer satisfaction.

James Rodgers, general manager of Marshall Honda in Seamer Road, was given the Power of Dream Award by manufacturer Honda.

The award, which was presented at a dinner in Glasgow in front of representatives of the Honda Network, was awarded in recognition of “Excellence in Living the Honda Values”.

Speaking at the award ceremony Daksh Gupta, chief executive of Marshall, said: “I cannot think of anyone who deserves this award more than James and I am delighted that he has been recognised in front his peers with this award.

“The reason I think James deserves this award is that he lives by so many of these values which we hold dear at Marshall.”

The award comes as Scarborough Honda is ranked second in the country for customer satisfaction in sales and eighth in the country for service, out of a total network of 170 dealers.

The dealership has also scored 100 per cent in the last two years of the independent Great Place to Work survey of all colleagues in the business.

Mr Rodgers said: “One of our key principles at Marshall is to represent our manufacturer partners in the best possible way, thereby delivering a consistent brand experience to our customers. At Scarborough Honda, the whole team is dedicated to building the Honda brand in our area and I have accepted this award on behalf of all my colleagues in Scarborough.”

The family-owned Marshall Motor Group has seven Honda businesses and acquired the Scarborough Honda business, along with York Honda and Hull Honda at the beginning of 2009.