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Care home scores highly in national survey

Normanby House Care Home success . Staff Alison Stephens,Roz Stewart,Lesley Gill,Marcia Roberts,Stacey Ingle,Resident Marcia Roberts.Front Residents Doreen Wilcocks,Ella Dunn, Janey Smith., Staff Tanya Thomas.pic Richard Ponter 150804
Normanby House Care Home success . Staff Alison Stephens,Roz Stewart,Lesley Gill,Marcia Roberts,Stacey Ingle,Resident Marcia Roberts.Front Residents Doreen Wilcocks,Ella Dunn, Janey Smith., Staff Tanya Thomas.pic Richard Ponter 150804

A care home in Scarborough has been praised by its residents in a national survey for the care they receive.

The results from the Your Care Rating survey found Anchor’s Normanby House care home in Belgrave Crescent performed above the national average. Your Care Rating – the country’s largest and most authoritative survey of care home residents - received an overall performance rating of 975 out of 1,000. The national average was 872 out of 1,000. Each care home was given an overall score based on resident feedback across four themes: staff and care, home comforts, choice and having a say, and quality of life. The care home was praised by the residents, scoring highly in the following: 100 per cent said the home was a safe and secure place while all residents agreed that staff treat them with kindness, dignity and respect. Manager Tanya Thomas said: “It’s great our residents value the care they receive here. Most of our scores across the four themes are really positive, which shows that life for our residents is happy and fulfilling.” Pictured, back, are Alison Stephens, Roz Stewart, Lesley Gill, Marcia Roberts, Stacey Ingle and Marcia Roberts. Front are Doreen Wilcocks, Ella Dunn, Janey Smith and Tanya Thomas 150804

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