Data studies to improve patient care

WORK on using clinical data to improve performance at Scarborough Hospital is proving successful, bosses say.

The trust has changed the way it uses business intelligence tools to monitor mortality rates and manage treatments, resulting in a better understanding of the current situation and how to improve it.

Historically a number of trusts - including Scarborough - have had difficulties in integrating business intelligence from multiple sources in a meaningful and timely way.

Manni Imiavan, head of information, directorate of finance and procurement, said: “It was normal to have different versions of analysis done at different points in time and that can sometimes create a distorted view.

“It took so much time and by the time analysis was done it was almost always out of date.”

Scarborough had a typical NHS setup with a number of different systems including the patient administration system (PAS) – including an operating room management information system, a system for maternity services and the clinical radiology information system.

All of this has now been pulled together by using a tool called QlikView, that has proved to be more “simple and intuitive”.

In 2009 Scarborough was the second worst in the country in the Dr Foster hospital standardised mortality ratio (HSMR) rankings.

“Since then we have made a concerted move to improve things. There is still a lot of work to do but we think we are headed in the right direction,” says Mr Imiavan.