An investigation has been launched after a cot, put up for an 11-week-old baby, was crushed by a pull-down bed at a top Scarborough hotel.
A complaint from the parents of newborn Alex Adams to Scarborough Council has resulted in health and safety chiefs looking at the incident at the Crown Spa Hotel.
Teachers Carl and Kate Adams, from Sheffield, took their baby son away to Scarborough’s only four-star hotel last Thursday for what they had hoped would be a relaxing weekend.
Upon arrival, they found their room set up with a cot for Alex. However, when Mr Adams opened what he thought was a wardrobe, he was shocked when a huge double bed crashed to the floor – collapsing the cot that he claims his son could easily have been lying in. “What if we had put him in there to get some luggage or something – he wouldn’t have had a chance,” said Mr Adams.
“I could barely lift the bed myself, it’s really heavy. I just dread to think what would’ve happened to him.”
Furious over what he perceived to be a near tragedy, he immediately contacted operations manager David Chambers. But he claims his concerns fell on deaf ears.
“He just turned around and said ‘What do you want me to do, compensate you for something that nearly happened?’” said Mr Adams.
The hotel offered them a bottle of wine, but they rejected it, and moved to a nearby B&B.
“It’s like me drinking a bottle of vodka and driving off, but saying ‘As long as I don’t kill anybody then that’s fine.”
“We didn’t want money for the room, we wanted it donating to The Snowdrop Appeal.
“It’s worrying, and this could easily happen to other people. There’s no sign or anything, and the manager just didn’t seem to want to know.”
A Scarborough Council spokesperson said: “We can confirm that we have received a complaint in relation to the alleged issue and we are currently looking into the matter.
“We have visited the hotel and matters have been identified in relation to the complaint, which the management has been asked to address.”
Several attempts were made to contact the Crown Spa, but they failed to return our calls.