Letter: Nothing but praise for care

My grandmother has recently had a spell at Scarborough Hospital and had handwritten me a letter to send to The Scarborough News as a way of hopefully getting published to thank them for the service and care they provided her following two recent falls.
By The Newsroom
Published 16th Nov 2017, 11:50 BST
Updated 11th Dec 2017, 16:31 BST
Praise for staff at hospital.Praise for staff at hospital.
Praise for staff at hospital.

This is the message she wishes to relay:

“I have just spent a week in Scarborough Hospital and have nothing but praise for the care I received, and would also like to thank the person who phoned for an ambulance after I collapsed inside Smarts shop in Filey without warning. Three weeks later I had another fall, this time at home and again without warning. This time I landed on my head and caused two black eyes and some painful headaches!

I was admitted to Scarborough Hospital, but was a little hesitant after some of the reports I had heard. I spent most of my time in Graham Ward, overlooking part of the hospital I spent years as a nurse some 70 years ago.

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“I have nothing but admiration for the staff from the cleaners up for their cheerfulness throughout the day (and night!).

The staff in the kitchen produced some truly wonderful meals – very different to those we endured during my time at the hospital. It was almost like being in a hotel at times, and I’m sure most patients wouldn’t mind paying a small fee for their meals to help running costs.

“Once again, I just want to pass my thanks on to everybody that helped care for me during my time at Scarborough Hospital. And whilst I am back at home now and still not 100%, I try to tell as many of my friends and family how good the level of care is to patients.”

Pauline Bell

Welford Road

Filey

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