The quick-thinking and impressive people skills of Richard Armitt - a facilities operative - meant that a very ill patient received a scan that would otherwise have been deferred.
The confused patient had become very aggressive with other staff and Richard, who works as part of the portering team, did not hesitate to rush to his colleagues' aid.
He quickly built a rapport with the gentleman who, when he had calmed down, agreed to the scan - as long as Richard remained with him.
Richard did not hesitate to agree and donned protective equipment so that he could be there, continuing to communicate with the gentleman throughout the scan.
York Teaching Hospital NHS Foundation Trust said Richard used his personal experience of having a relative with dementia to help communicate with this patient and enable him to have his scan.
Richard has been presented with a York Teaching Hospital NHS Foundation Trust Star Award for his quick-thinking and dedication.
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