A SCARBOROUGH family have been forced out of their home for almost two years due to water problems under their property.
Robert Gray and Janet Castledine, and their daughters Jade and Chloe, have now spent two Christmases in temporary accommodation after being moved out of their house in Trafalgar Street West in May 2009.
Now, 20 months later, the family is no closer to returning home, as work has not even started on their property.
Ms Castledine said: “It started when our neighbours had trouble with drains.
“Yorkshire Water said it thought the problem was under our house, and then we were put in temporary accommodation while they sorted it.”
Yorkshire Water engineers discovered a void under the family’s kitchen where foundations were being washed away.
However work is still to get started on the property due to what Yorkshire Water says are “legal technicalities”.
Mr Gray and Ms Castledine have no idea when they will be able to return to their four-bedroom home, and are having to make do with two-bedroom rented accommodation in Northway.
Ms Castledine said: “We just want to be in our own home.”
She added: “To make things worse, our insurance company isn’t paying the rent on time for our temporary house.
“We have been getting letters from the landlord saying they are up to three months late with the rent.
“It is just awful. We have no idea what stage anything is at and we are living in total unease. It is not ideal for our daughters, either.
“Chloe was sitting her GCSEs while all this was going on, and Jade works nights, which isn’t very good now that the pair of them have to share a bedroom.
“We didn’t think we would be living here so long.
“We just want to go home.”
Matt Thompson, a spokesman for Yorkshire Water, said: “There are a lot of legal issues at the moment surrounding the problem and the work that needs to be done.
“We are hoping that everything gets sorted out as soon as possible so we can begin the necessary and vital work as soon as we can and return this family back to normality.
“We will go in there as soon as we can as we want the customers back in their property as a priority.
“They have suffered enough.”