Red House in Bridlington rated as ‘good’ following CQC assessment

A Bridlington care home has earned a ‘good’ overall rating after a visit by a Care Quality Commission (CQC) assessment team.

Red House, which is based on St Annes Road, was also graded ‘good’ in the safety; leadership; caring; effectiveness; and responsiveness categories.

Red House was rated as 'good' following the latest CQC assessment. Photo: Google Mapsplaceholder image
Red House was rated as 'good' following the latest CQC assessment. Photo: Google Maps

The assessment took place on May 19, 20 and 21, with the report published on Friday, June 12.

The CQC summary report said: “The care home provides accommodation and personal care to up to 48 older people, many of whom live with dementia. There were 44 people using the service at the time of the inspection.

“This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remains accurate.

“This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.

“People were protected from avoidable harm through a positive learning culture, effective safeguarding arrangements and robust risk management systems.

“Staff understood their safeguarding responsibilities and were confident in recognising and reporting concerns. Incidents were reported, analysed and used to support learning and improvement.

“The environment was clean and well maintained, with appropriate safety checks in place. However, there were examples where further development would improve support for people with advanced dementia. We discussed this with the registered manager who told us plans were already in place.

“The service was well led, with clear governance systems, visible leadership and a culture that promoted openness, learning and continuous improvement. Leaders had good oversight of quality and safety and used audits, feedback and analysis of incidents to drive improvement.

“Overall, Red House is a caring, stable and well‑managed service where people experienced kind, respectful and person‑centred care, delivered by staff who knew them well and were supported by effective leadership.

“Care was effective and based on detailed assessments, evidence‑based guidance and regular monitoring of people’s health and wellbeing.”

Go to www.cqc.org.uk/location/1-127697289 to read the full CQC report.

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