Successful HEY Credit Union expands into North Yorkshire
An award-winning financial services co-operative that operatates in Bridlington is set to expand its offering in Scarbrorough and Whitby.
HEY Credit Union has announced it will be expanding across the York and North Yorkshire region.
Originally known as City of Hull Credit Union, the organisation was set up in a back room in Hull Guildhall to help council employees build up savings and get cheaper credit than they could get from other lenders.
Over the years it opened up to serve anyone living or working in East Yorkshire and across the Humber and by the end of 2024 had a branch presence in Beverley, Bridlington, Driffield, Goole, Grimsby, Hessle, Scunthorpe and Withernsea.
HEY Credit Union was recently named UK Treating Customers Fairly Champions in the 2025 Smart Money People Consumer Credit Awards.
Matthew Stevens, CEO, said the accolade is a repeat of the organisation’s success in 2021 – the only other time it has entered the awards – and sends an important message of trust to the millions of potential customers who live in its expanded area.
He said: “We’re delighted to receive this award, which reflects our team’s ongoing commitment to putting our members first. Treating people fairly is at the heart of everything we do – it’s what we aim for every single day.
“I’m proud of our dedicated staff and volunteers, whose hard work and empathy help to make a real difference in our members’ lives.”
Matthew said the amount loaned has increased by around 10% in the past year and will continue to rise as a result of the move agreed at last year’s AGM to expand the geographical field of membership to include the whole of Lincolnshire and the York and North Yorkshire Combined Authority area.
Members have turned to HEY Credit Union for loans to help with major spending on home improvements, cars, caravans and motorbikes, as well as holidays, furnishings, domestic appliances and household goods.
Other reasons for borrowing have included computer equipment, clothing, school uniform, vets fees, legal fees, family celebrations, bereavement costs, bonds and rent, paying off a mortgage and consolidating debts to reduce monthly outgoings.
To find out more about HEY Credit Union and its services visit https://hullandeycu.co.uk/