Rosegarth Residential assessed as ‘good’ following CQC inspection

The care home, which is based on Belgrave Drive in Bridlington, was rated ‘good’ overall and in the safety; leadership; caring; effectiveness; and responsiveness categories.

The CQC report said: “Rosegarth is a residential care home providing accommodation and personal care for up to 26 older people, many of whom are living with dementia and other long-term conditions. The service supported 22 people at the time of the assessment.

“We carried out this assessment to confirm that the previous rating of Good remains accurate.

“People experienced kind, respectful and person‑centred care. Interactions between staff and people were warm and unhurried, and staff knew people well, including their histories, preferences and what mattered to them.

“People were supported to make day‑to‑day choices about their routines, meals and activities, and staff promoted independence wherever possible. Relatives spoke positively about the caring culture and approachability of staff and leaders.

“Staff demonstrated compassion and patience, and people appeared relaxed and comfortable in their surroundings.

“Safeguarding concerns were understood and acted on appropriately, and staff worked with partners to ensure people were protected from abuse and avoidable harm while respecting their rights. Risks within the environment were identified and managed, and medicines were safely stored, administered and reviewed in line with people’s needs and preferences.

“The service was well led, with a shared vision focused on dignity, equality and person‑centred care. The registered manager and senior staff were visible and approachable, and staff felt supported.

“People and relatives told us they felt able to raise concerns and were confident these would be listened to and acted upon. While some improvements were still being embedded in governance and recording practices, the registered manager demonstrated openness, and a commitment to continuous improvement.”