'Stop using immediately': Urgent product recall warning as pram is found to have 'high risk of injuries'
Parents have been advised to ‘immediately’ stop using the pram 🚨
- Parents are being urged to check the make and model of their children’s pram.
- Two models of a children’s pram have been recalled over safety issues.
- The Joolz Hub Pram was found to pose a “high risk of injuries”.
Parents are being urged to check the make of their children’s prams after the Office for Product Safety and Standards has issued a safety warning.
The Joolz Hub Pram is being recalled after it was found to be at “high risk of injuries”.
Two models of the children’s pram are affected, with them being found not to meet the requirements of the General Product Safety Regulations 2005.
In a statement, Joolz said: “At Joolz, the safety of children and the trust of parents are at the heart of everything we do. During our continuous quality monitoring, we have identified a potential issue affecting a specific batch of Joolz Hub2 strollers.”
What product has been recalled?
Two models of the Joolz Hub2 Pram have been recalled, after it was found to present a “high risk of injuries” as the front wheels may detach from the chassis during use, which could lead to loss of stability and injuries to the user or pram occupant.
The prams affected include:
- Model numbers: Hub2 in Space Black (100101) and Forest Green (100102)
- Batch numbers: HUB2CH-016488 to HUB2CH-016687. The batch number can be found on the inside right rear leg of the product.
The product has been recalled, with parents advised to stop using the pram immediately and contact Joolz via [email protected] or 020 4525 2638 to arrange a free replacement.
Joolz said: “At Joolz, the safety of children and the trust of parents is at the heart of everything we do. During our continuous quality monitoring, we identified a potential issue affecting a specific batch of Joolz Hub² strollers: HUB2CH-016488 to HUB2CH-016687.
“Out of an abundance of caution and following our commitment to parents, we took the decision to issue a product recall of this specific batch of Joolz Hub² strollers.
“The issue concerns sixteen (16) units that have been delivered to John Lewis of the Hub² Forest Green model, and as of today (07-10-2025) ten (10) units have been returned to us and replaced.
“We sincerely apologise for the inconvenience this may cause and thank you for your understanding and cooperation. Your child’s safety and your peace of mind are always our top priority.”
You can find out more about the product recall at GOV.UK.