Parcel delivery lockers to be installed at 50 railway stations including Lealholm, near Whitby

As many as 50 railway stations across the North of England are set to get new parcel delivery lockers.

It follows a deal between Northern and Quadient who operates parcel lockers at more than 20,800 locations around the world.

Parcel Pending by Quadien lockerplaceholder image
Parcel Pending by Quadien locker

Parcel Pending by Quadient is a growing network of smart lockers that are used for deliveries from major carriers including Royal Mail, DPD, Evri and UPS - and for new services such as convenient key drop-offs with Keynest across the UK.

Lockers have already been installed at stations across the North East and by the end of September lockers will also be installed at further stations including the one in Lealholm in the North York Moors.

Another 30 locations across the Northern network are currently being identified, with a view to lockers being installed by spring 2025.

Mark Powles, commercial and customer director at Northern, said: “Our stations are at the heart of the communities they serve and as such they are the perfect base for other popular services that people require.

“Access to parcel delivery lockers at stations is something our customers have told us makes their life easier, as they combine travelling with collecting or dropping off their parcels.

“Quadient has a great reputation for customer service and we are delighted to partner with them to bring their services to thousands of our customers each and every day.”

Katia Bourgeais-Crémel, director of Lockers Automation Europe at Quadient, said: “Railways like Northern play a crucial role in connecting communities, and Parcel Pending by Quadient’s open network lockers connect carriers, retailers, consumers, locker hosts and local businesses to send and receive parcels in a reliable, 24/7, convenient and secure manner.

“Typical locations for Quadient lockers include petrol stations, car parks, supermarkets, food establishments and now, Northern railway stations. With about 100 million passenger journeys made each year on Northern’s network, we are excited to bring the convenience of automated lockers to their customers and to expand the network for our carrier and retail partners.”

Northern is the second largest train operator in the UK, with 2,500 services a day to more than 500 stations across the North of England.

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