Vulnerable residents get door knock welfare visits from council staff and volunteers

North Yorkshire residents are currently receiving a door knock welfare check as part of an effort involving County Council staff and volunteers.

By The Newsroom
Monday, 11th May 2020, 6:55 pm
Those in need of help who don’t have anyone else to call on, or anyone concerned about the welfare of someone else, should contact North Yorkshire County Council’s customer service centre on 01609 780780.
Those in need of help who don’t have anyone else to call on, or anyone concerned about the welfare of someone else, should contact North Yorkshire County Council’s customer service centre on 01609 780780.

These checks are in addition to outbound calls to people who are particularly vulnerable to being hospitalised as a result of COVID-19 and are being shielded – these visits have been ongoing for several weeks in partnership with district councils.

So far over 13,000 people have been contacted by telephone to make sure they have support in place.

The door knock checks have been planned over four weekends and include delivering a leaflet with the County Council’s customer service centre number and a free copy of the Yorkshire Post paper.

Sign up to our daily The Scarborough News Today newsletter

Gary Fielding, the county council’s director of strategic resources said: “These checks are crucial in ensuring that people in North Yorkshire are getting the help and support they need, particularly those who are most vulnerable.

“It’s reassuring that for most people help is there from family and friends.

“I would like to thank our residents who are continuing to look out for those left isolated and the countless volunteers supporting vulnerable people at this difficult time.

“My heartfelt thanks also go to council staff who are volunteering to check on people over this weekend and following weekends. Their enthusiasm and dedication is a superb example of this incredible Team North Yorkshire effort.”

Those in need of help who don’t have anyone else to call on, or anyone concerned about the welfare of someone else, should contact North Yorkshire County Council’s customer service centre on 01609 780780.

The centre is open seven days a week 8am to 5:30pm including bank holidays.

A message from the Editor:

Thank you for reading this story on our website. While I have your attention, I also have an important request to make of you.

In order for us to continue to provide high quality and trusted local news on this free-to-read site, I am asking you to also please purchase a copy of our newspaper.

Our journalists are highly trained and our content is independently regulated by IPSO to some of the most rigorous standards in the world.

But being your eyes and ears comes at a price. So we need your support more than ever to buy our newspapers during this crisis.

With the coronavirus lockdown having a major impact on many of our local valued advertisers – and consequently the advertising that we receive – we are more reliant than ever on you helping us to provide you with news and information by buying a copy of our newspaper.

Thank you