Plan for permanent Whitby banking hub
Plans to transform Whitby’s former Virgin Money branch into a permanent community banking hub have moved a step closer.
The scheme would see the vacant ground floor of the building at 72-74 Baxtergate converted into a Cash Access UK banking hub, providing face-to-face banking services after the closure of the town’s final bank branch.


The building has long been associated with banking, having previously operated as both a Yorkshire Bank and Virgin Money branch.
The proposal includes a replacement shopfront, new signage, a replacement ATM in the same position as the former Virgin Money cash machine, accessibility improvements and upgraded internal systems.


“The proposed alterations represent a sensitive and justified intervention to ensure Whitby and nearby settlements have access to banking facilities,” according to plans.
The banking hub is intended to become the permanent successor to the temporary facility that opened on Church Street in March 2025 after Whitby lost its last traditional bank branch.
The building dates from 1888, with upper floors retaining decorative red brickwork, sandstone detailing and other historic features that contribute to the character of the Whitby’s conservation area.
The works have been designed to minimise harm to the conservation area while bringing the vacant premises back into active use, a heritage statement submitted with the application states.
Officers noted that the building’s ground-floor frontage has been altered several times over the years and retains few original features.
The proposed shopfront would use dark grey framing and non-illuminated heritage-style signage to reflect the historic character of the area.
The planning statement argues that the development would preserve the appearance of Baxtergate while providing an important service for residents and businesses.
It concludes: “The proposals will not result in undue harm to the character and appearance of the host building and will ensure the building is occupied and offers a valuable community service.”
North Yorkshire Council has not set a date for deciding on the plans.